Product Warranties

We don't just promise great quality, we put it in writing! The Casual Classics warranty backs up our reputation for providing the highest quality workmanship and materials.

All-Weather Cast & Extruded Aluminum Frames
Casual Classics frames feature the highest gauge extruded aluminum and reinforced internal walls for extra support. Our solid cast aluminum frame components are individually formed through the ancient art of sand casting. Each frame is hand-welded using full-circumference 360-degree heli-arc welding technology and then inspected for both strength and appearance. Frames are then hand-sanded and polished prior to finishing. The Casual Classics All-Weather Cast & Extruded Aluminum frame warranty covers structural failure for a period of 1 to 5 years depending on vendor.  Frames are covered against rust damage for the life of the product.
Wicker Furniture Frames
Casual Classics wicker furniture frames are constructed of the highest quality materials available and are manufactured in the Philippines exclusively for Casual Classics. We guarantee our wicker furnishings to be free from defects in materials and/or workmanship to provide you with years of beauty and comfortable enjoyment. The Casual Classics Wicker Furniture frame warranty covers structural defects in materials and/or workmanship for a period of 3 years. Wicker Furniture finishes are warranted against cracking or blistering for a period of 1 year.
Teak Furniture
For outdoor use, teak is far superior to other common woods such as mahogany and redwood. Teak will not dry out, and therefore, will not split, crack or warp. It is very stable and has a high oil content, which is why it is the most used lumber in the yacht and marine industry. Our teak furniture is exclusively manufactured from grade "A" Perum Perhutani* approved plantation grown teak. The wood spends its first 4-5 weeks in our own kiln drying facility. Drying the wood down to 10% moisture content is a pivotal process in manufacturing high quality solid wood products. High quality Swedish two-component weather proof glue creates the strongest bonds to ensure decades of continued stability. Oversized solid brass hardware is used and the wood is sanded to a grit 240 smooth surface which is then enhanced by a special buffing technique.
Finishes
Finishes applied to Casual Classics frames are made from the highest quality American paints. Premium paint finishes withstand peeling, blistering and oxidation. All paint finishes are tested for over 7000 hours, which exceeds industry standards, using a salt / spray method. Our frames are passed through a pre-wash system, a polyester powder coat is then applied electrostatically and baked to achieve a clean smooth finish. The Casual Classics finish warranty covers against peeling and blistering defects for a period of 1 year.
Antique Hand Finishes
In addition to the base finishes, many of our Casual Classics frames have a secondary complementary color which is hand wiped over the base color, resulting in subtle shading and highlighting that dramatically emphasizes the detail of each unique design. To complete the finishing process, a urethane top coat is applied for maximum protection. The Casual Classics finish warranty covers against peeling and blistering defects for a period of 1 year.
Fabrics
We use only the finest mildew, fade resistant and durable acrylic Sunbrella®, Elbertex, Olefin Jacquard and Wicker Weave fabrics! All of our contemporary and beautifully designed weatherproof fabrics are made in the U.S.A. Casual Classics fabrics are specially treated to resist stains, wear and the sun's harmful rays. The Casual Classics fabric warranty covers against manufacturing defects for a period of 1 year.
Cushions
Cushions are made with the best and most resilient polyester fiberfill, often supported by a virgin urethane foam. Casual Classics cushions provide maximum comfort and long-lasting plush cushioning. The Casual Classics cushion warranty covers against manufacturing defects for a period of 1 year.
Slings
All Casual Classics slings are precision cut and then sewn around a tough, flexible nylon spline using polyester thread that is double sewn at all reinforcing points. Slings are then inserted into a channel for superior strength and durability. All slings are easily replaceable should the fabric be inadvertently damaged. The Casual Classics sling warranty covers against manufacturing defects for a period of 1 year.
Tempered Glass Tables
Casual Classics uses aquatex and clear glass table tops constructed of 5 ,illimeter tempered glass, which is approximately 5 times stronger than ordinary glass. Tempered glass is almost impossible to break, scratch or damage from heat or cold. Glass tops are not covered by warranty.
Umbrellas
Casual Classics umbrellas are designed to both provide shade as well as compliment any Casual Classics collection. Each style is available in any fabric to match or coordinate with Casual Classics seating pieces. The durable, lightweight, rust-free anodized poles feature a 2-position tilt mechanism, a heavy duty opening crank and fabrics that withstand the harshest outdoor elements. The Casual Classics umbrella warranty covers against manufacturing defects for a period of 1 year.

The Casual Classics warranty excludes furniture used for commercial purposes; furniture damaged by acts of nature, abuse or lack of proper care; straps against fading or; glass against breakage; fabric against fading or hardware against corrosion or rusting.

All warrantees apply to the original owner only and begin with the date of proof of purchase. All warranties are to refinish, repair or replace at factory option at no cost to you. Shipping and handling are not included to and from the factory. We may require inspection by a factory representative prior to any repairs or replacement.

We reserve the right to make changes in color combinations and to discontinue any product designs, construction details and product or materials without notice.

* Perum Perhutani is the Indonesian Government's Teak log wholesaler.